Terms & Conditions

Effective Date: 1st Jan 2025

1. Use of Website: This website, www.soleful.in, is operated for your personal use and information. By accessing and browsing this website, you unconditionally agree to the terms outlined below. This platform is intended for use by adults only. By using this website, you confirm that you possess the legal right and ability to enter into binding agreements. Soleful Ahdhia reserves the right to refuse service or cancel orders at its sole discretion.
2. Privacy Policy: Our privacy practices are detailed in our Privacy Policy, which governs your visit to this website. By using this platform, you acknowledge that you have read and agreed to the Privacy Policy and accept its terms without exception. You also consent to Soleful Ahdhia using your personal information in accordance with the Privacy Policy, which may be updated periodically.
3. Product Information: Soleful Ahdhia strives to provide accurate descriptions of products, including colors and appearances. However, due to variations in monitor displays, image quality, or other factors, the colors and appearance of products may differ from what is shown. Soleful Ahdhia does not guarantee that product descriptions, images, or other content on this website are error-free or entirely accurate. If you are dissatisfied with a product upon receiving it, your sole remedy is to return it unused, undamaged, and accompanied by the invoice.
4. Limitation of Liability: Soleful Ahdhia will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use materials, products, or services provided through this website. Users are responsible for ensuring they have the appropriate equipment and protection to safely access the website.
5. Exclusion of Warranties: Soleful Ahdhia does not guarantee uninterrupted or error-free access to the website, nor does it guarantee that the content, software, or materials accessed through the website are free of harmful components like viruses or bugs. All information is provided "as is" without any express or implied warranties.
6. Copyrights and Trademarks: All materials on this website, including text, images, audio, and video, are owned by Soleful Ahdhia and protected under applicable intellectual property laws. These materials may not be reproduced, distributed, or modified in any form without prior permission. The Soleful Ahdhia name, logo, and associated trademarks are the property of Soleful Ahdhia and may not be used without authorization.
7. Electronic Communications: By visiting this website or communicating with us via email, you agree to receive electronic communications from Soleful Ahdhia. These communications satisfy any legal requirements that such communications be in writing.
8. Surveillance: Soleful Ahdhia may monitor website usage and related activities but makes no guarantees regarding such surveillance. By using the website, you consent to such monitoring if it occurs.
9. Confidentiality: Any information you provide through this website is not considered confidential unless required by law or outlined in our Privacy Policy. You agree that such information may be used by Soleful Ahdhia for commercial purposes, including reproduction or publication.
10. Harmful Content: You agree not to introduce harmful materials or information into the website that may cause damage, promote hate, or result in legal liabilities.
11. Links to Other Websites: This website may provide links to third-party websites for your convenience. Soleful Ahdhia does not endorse or assume responsibility for the content, services, or materials on such sites. Creating links to this website without Soleful Ahdhia's permission is prohibited.
12. Rights Reserved: All rights not explicitly granted in these terms remain reserved by Soleful Ahdhia. No implied rights are conferred by the use of this website.
13. Dispute Resolution: Any disputes arising from the use of this website will be resolved through arbitration in accordance with the Indian Arbitration Act, 1996. Before initiating arbitration, parties must attempt to resolve disputes through customer service or direct communication. Arbitration proceedings will take place in Bangalore, India, in English, and the decision will be final and binding.
14. Governing Law: This website is operated from Bangalore, India, and is governed by Indian laws. Products sold internationally are subject to Indian export control regulations.
15. Cookies: Cookies are used to enhance your browsing experience by remembering your preferences. These cookies can be cleared from your device at any time, but doing so may require re-entering your preferences on subsequent visits.
16. No Waiver: Soleful Ahdhia’s failure to enforce any term or respond to a breach does not constitute a waiver of its rights.
17. Changes to Terms: Soleful Ahdhia reserves the right to update these Terms and Conditions at any time. Continued use of the website after changes are posted signifies your acceptance of the revised terms.
18. Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Soleful Ahdhia regarding the use of this website, superseding all prior agreements.
19. Termination: Soleful Ahdhia reserves the right to terminate your access to this website at its sole discretion, with or without notice. Promotional offers may also be terminated without prior notice.
20. Headings: Headings in these Terms and Conditions are for reference only and do not affect their interpretation.
21. Communication Updates: Soleful Ahdhia may use your contact information to send promotional updates via SMS or email.
22. Redemption Clauses: The redemption of any promotional gift vouchers, offers, discounts, or benefits provided under Soleful Ahdhia's loyalty program is valid for one-time use only, as per the specified terms. These promotional benefits cannot be reinstated, either fully or partially, if the customer initiates a full or partial exchange, return, or refund of any or all items from the invoice. Soleful Ahdhia reserves the right to accept, reject, modify, or cancel these benefits at its sole discretion, without prior notice to customers.
23. Shipping, Return, and Refund Policy: For details regarding our shipping, return, and refund policy, please refer to the dedicated page on our website.
24. NOTE: Soleful Ahdhia is a business entity of VOCHE THE INTERIOR STUDIO.